Program Leader
Delivering global innovation programs 🌎 🚀
Featured Work
IBM Design Jams
Global Innovation Competitions
Director of 8 global Design Jams for IBM Software over 4 years. This program delivers skills growth, engagement, and product innovation:
150+ Designers around the world
94% increased their skills
83% more engaged at work
81% more innovative
Onboarding Talent
Lead facilitator for 3 global global design bootcamps, onboarding our newest designers with industry experience around the world:
50 Designers from around the world
Austin, TX & San Jose, CA
5 days each
IBM Design Bootcamps
IBM User Insights Hub
User Research Operations
I created the first global research repository across IBM’s entire software portfolio. I designed the database architecture, custom built automations, and drove the adoption:
Adopted by 120 user researchers across 150 IBM products
Gives leadership insights into research pipeline
Allows product teams to find valuable user insights
Training and Enablement
I worked directly with IBM’s Chief Design Officer to upskill 600+ designers across IBM’s entire Software portfolio on how to:
Understand business outcomes
Align around them as a team
Articulate business impact
The Business of Design
Global THINK Conference
Global Video Producer
I collaborated directly with IBM Software’s Chief Design Officer and 4 Vice Presidents of Design to co-write the narrative and produce the videos highlighting our products to thousands of clients for think 2020 + 2021.
Product sales
Storytelling
Executive collaboration
Testimonials
Unsolicited recognition received while at IBM
“Dave founded, launched, and expanded our UXR Talk Series. His work in selecting topics, speakers, and advertising the sessions was outstanding and exemplary.”
Karel Vredenburg
VP, UX Research, IBM
About
My leadership is in Storytelling, Design, and Strategy.
“Dave is a facilitation pro and uplifts the work of others.”
Todd Cramer
Digital Design Director, IBM.com
“Dave is a charismatic, thoughtful, and creative leader! His ability to galvanize top executives across IBM in support of our effort was impressive. You've inspired me to level up, Dave!
Danielle Kar
Service Designer, IBM
“I can’t think of any other IBMer with a higher batting average when it comes to consistently making an org-wide impact.”
Casey Gollan
UX Research Insights + Engagement Manager
“At the end of the year, I think of the people who in my eyes, made a big difference to the organization, and Dave comes to mind.”
Feride Diri
Head of Digital Research + Design, IBM